Job Description-Inside Sales Closer / Program Enrollment Specialist
Role Overview
We are looking for a high-performing Inside Sales Closer / Program Enrollment Specialist to convert warm inbound leads into paid members for high-ticket business coaching and mentorship programs.
This is a revenue-focused, target-driven role, ideal for someone confident in consultative selling, objection handling, and closing premium programs over calls, Zoom, and WhatsApp.
This is not a cold-calling role. You will work with high-intent inbound leads generated through webinars, workshops, social media enquiries, referrals, and community interactions.
Role Type
- Full-time
- Inside Sales
- High-Ticket Program Sales (₹50,000 – ₹6,00,000+)
Location
- Preferably Pune (Work From Office)
- Remote option available for the right candidate
Experience
- 2–6 years in inside sales, high-ticket sales, coaching/program sales, admissions, counselling, or B2B sales
Compensation
- ₹30,000 – ₹70,000 per month (fixed)
- Performance-based incentives and revenue-linked bonuses
Role Mission
Convert qualified inbound leads into paid program members through trust-based conversations, structured follow-ups, ethical urgency creation, and confident closing.
Key Responsibilities1. Lead Calling & Conversion
- Call and engage with inbound leads from webinars, workshops, social media, referrals, and community enquiries
- Understand the prospect’s business, challenges, goals, urgency, and decision-making ability
- Qualify leads based on fit, seriousness, budget, and readiness
- Convert qualified leads into paid program enrollments
- Move prospects from enquiry → clarity → conviction → payment
2. Webinar & Workshop Follow-Up
- Follow up with attendees immediately after live sessions
- Prioritize high-intent leads (pricing queries, payment link clicks, form fills, pitch drop-offs)
- Create urgency around limited seats, deadlines, bonuses, and cohort start dates
- Maintain consistent follow-up until a clear decision is made
3. Sales Closing
- Conduct consultative, founder-level sales conversations
- Identify real pain points and decision barriers
- Handle objections related to price, time, ROI, trust, cash flow, and approvals
- Close sales via phone, Zoom, WhatsApp, or payment links
- Push for decisions confidently without sounding aggressive or desperate
4. WhatsApp & CRM Follow-Up
- Manage professional and persuasive WhatsApp communication
- Share testimonials, case studies, reminders, and payment links
- Follow a disciplined follow-up cadence (Day 0, Day 1, Day 2, Day 3, Day 7, etc.)
- Update CRM or tracking sheets with accurate lead status and notes
- Ensure no warm lead is missed
5. Urgency & FOMO Creation
- Communicate limited availability, deadlines, bonuses, and access confidently
- Create ethical urgency by highlighting the cost of inaction
- Use proof points such as testimonials, case studies, and success stories
6. Internal Coordination
- Coordinate with marketing, operations, and onboarding teams
- Share lead feedback and objections for campaign improvement
- Ensure smooth handover after payment completion
- Share daily updates on closures, hot leads, and stuck leads
What Success Looks Like
- Strong conversion of warm inbound leads
- Consistent and disciplined follow-up
- High-quality sales conversations with founders and business owners
- Accurate CRM hygiene
- Ownership of revenue targets
- Speed, consistency, and accountability
Ideal Candidate Profile
- Excellent communicator (Hindi & English)
- Confident and mature on sales calls
- Emotionally intelligent and persuasive
- Comfortable selling high-ticket offers
- Strong at objection handling and urgency creation
- Highly disciplined with follow-ups and CRM
- Target-driven and incentive-oriented
Must-Have Skills
- Phone and consultative sales
- WhatsApp-based selling and follow-ups
- Objection handling
- Persuasive storytelling
- CRM / Google Sheets discipline
- Target ownership and accountability
Personality FitThis Role Is Suitable For Someone Who Is:
- Hungry, sharp, and energetic
- Disciplined and follow-up driven
- Calm under pressure
- Comfortable asking for money and decisions
- Comfortable being measured by numbers
This Role Is NOT Suitable For Someone Who:
- Avoids calling or follow-ups
- Is uncomfortable with targets
- Gives up after rejection
- Sounds robotic on calls
- Over-explains instead of closing
- Neglects CRM updates
Pay: ₹50,000.00 - ₹80,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Application Question(s):
- How many years of inside sales or closing experience do you have?
- Have you closed high-ticket offers of ₹50,000 or above?
- What type of sales have you handled?
- What was your average monthly revenue contribution in your last role?
- What is your current notice period?
- Are you open to Pune WFO or remote work as per business requirements?
- What is your current and expected monthly CTC (fixed + incentives)?
- Do you have experience in edtech sales?
Work Location: In person
