- Customer Interaction: Handle inbound and outbound calls, addressing customer inquiries, complaints, and service requests.
- Appointment Scheduling: Coordinate service appointments, test drives, and vehicle deliveries.
- Information Dissemination: Provide detailed information about Toyota vehicles, services, and promotions.
- Data Management: Maintain accurate records of customer interactions and service histories.
- Feedback Collection: Gather customer feedback to enhance service quality and customer satisfaction.
- Team Collaboration: Work closely with sales and service departments to ensure seamless customer experiences.
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person