Job Title: Client Servicing Executive
Location: Kolkata
Experience Required: Fresher to 1 Year
Industry Preference: Advertising / Creative / Digital Agency Experience Preferred
Job Summary:
We are looking for a proactive and detail-oriented Client Servicing Executive to join our team. The ideal candidate will act as a bridge between clients and internal teams, ensuring smooth communication, timely execution of projects, and overall client satisfaction. This role is ideal for someone who enjoys coordination, relationship management, problem-solving, and working in a fast-paced creative agency environment.
Candidates with prior experience or exposure to advertising, branding, digital marketing, or creative agencies will have an added advantage. Freshers with excellent communication skills and a willingness to learn are also encouraged to apply.
Key Responsibilities:
- Manage day-to-day communication with clients through calls, emails, meetings, and follow-ups
- Understand client requirements, briefs, and project expectations clearly
- Coordinate with internal teams including creative, content, design, social media, production, and strategy teams for smooth project execution
- Ensure projects are delivered within timelines and maintain regular status updates with clients
- Prepare meeting notes, briefs, reports, presentations, and project updates
- Maintain strong client relationships and ensure a positive client experience
- Handle multiple projects simultaneously while maintaining quality and deadlines
- Assist in campaign coordination, execution, and reporting activities
- Follow up internally for deliverables and ensure timely closure of tasks
- Address client concerns professionally and coordinate resolutions with relevant teams
- Maintain trackers and documentation related to projects and client communication
Required Skills & Qualifications:
- Fresher to 1 year of experience in Client Servicing, Account Management, Coordination, or related roles
- Excellent verbal and written communication skills
- Strong interpersonal and relationship management abilities
- Good organizational and multitasking skills
- Ability to work under deadlines in a fast-paced environment
- Basic understanding of advertising, branding, digital marketing, or social media will be preferred
- Proficiency in MS Office, Google Sheets, and presentation tools
- Positive attitude, eagerness to learn, and a team-oriented mindset
Preferred Candidate Profile:
- Candidates from creative, advertising, media, PR, or digital agency backgrounds will be preferred
- Strong coordination and problem-solving abilities
- Presentable and confident personality with good client handling skills
Why Join Us?
- Opportunity to work with a growing creative team and diverse brands
- Exposure to advertising campaigns, client management, and creative strategy
- Collaborative work culture with learning and growth opportunities
- Fast-paced and dynamic agency environment
Interested candidates can share their updated resume at [[email protected]].
Job Types: Full-time, Fresher, Internship
Contract length: 3 months
Pay: ₹10,000.00 - ₹25,000.00 per month
Work Location: In person
