About Us:
Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.
We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.
The Senior Executive – MIS is responsible for developing, maintaining, and automating management reports, dashboards, and analytical solutions that support business operations and leadership decision-making. The role requires strong expertise in data analysis, report generation, data validation, process automation, and stakeholder management to ensure timely and accurate business insights.
Reporting & Analytics
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Prepare daily, weekly, monthly, and ad-hoc MIS reports for business leaders and operational teams.
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Develop and maintain dashboards using reporting and visualization tools.
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Analyze operational, productivity, quality, attendance, and workforce metrics.
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Generate incentive, productivity, utilization, and performance reports as per business requirements.
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Ensure data accuracy, completeness, and consistency across reports.
Data Management
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Extract, transform, and validate data from multiple sources including databases, HRMS, WFM, QA, and operational systems.
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Perform data reconciliation and root cause analysis for discrepancies.
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Maintain data dictionaries, report documentation, and reporting standards.
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Conduct regular audits to ensure data integrity and compliance.
Process Automation
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Identify opportunities to automate manual reporting processes.
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Develop automated solutions using SQL, Excel VBA, Power Query, Python, or reporting tools where applicable.
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Reduce report turnaround time through process improvements and automation initiatives.
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Collaborate with technology teams for data integration and workflow enhancements.
Stakeholder Management
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Work closely with Operations, HR, Finance, Quality, WFM, and Leadership teams to gather reporting requirements.
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Provide timely responses to reporting and data requests.
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Present analytical findings and actionable recommendations to stakeholders.
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Support business reviews by providing relevant insights and trend analysis.
Performance Monitoring
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Track key business KPIs and highlight risks, trends, and opportunities.
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Monitor SLA adherence and operational performance metrics.
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Support monthly and quarterly business review meetings with analytical insights.
Education
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Bachelor's degree in Computer Science, Statistics, Mathematics, Business Administration, or related field.
Experience
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3 to 6 years of experience in MIS, Business Analytics, Reporting, or Data Analysis.
Technical Skills
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Advanced Microsoft Excel (Pivot Tables, Power Query, Advanced Formulas).
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Strong SQL knowledge.
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Experience with Power BI, Tableau, or similar BI tools.
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Knowledge of automation tools such as VBA, Python, or RPA is preferred.
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Familiarity with databases and data warehousing concepts.
Functional Skills
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Strong analytical and problem-solving abilities.
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Excellent attention to detail and data validation skills.
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Effective communication and stakeholder management.
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Ability to manage multiple priorities and meet tight deadlines.
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Report accuracy and quality.
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Timely delivery of scheduled reports.
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Number of reporting processes automated.
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Data discrepancy resolution turnaround time.
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Stakeholder satisfaction.
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Dashboard utilization and adoption.
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Experience in Healthcare Revenue Cycle Management (RCM) or Healthcare Operations.
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Exposure to Workday, Tableau, QA applications, WFM tools, and incentive reporting.
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Experience supporting large operational teams and leadership reporting.
This JD aligns well with the MIS functions currently supporting reporting, incentive calculations, operational analytics, automation, and business intelligence initiatives within your organization.
PHYSICAL DEMANDS:
Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.
A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
