Role Overview
The Client Relationship Specialist focuses on delivering highly personalized mentoring and one on-one counselling to help students make confident academic and career decisions, while also supporting enrolment goals through structured guidance.
Key Responsibilities
- Conduct in-depth one-on-one counselling sessions to understand each student’s goals, strengths, and preferences.
- Provide personalized mentoring plans tailored to individual academic and career aspirations.
- Guide students step-by-step through the counselling and admission journey.
- Recommend best-fit colleges, courses, and pathways aligned with each student’s profile.
- Build strong mentor–student relationships to ensure trust, clarity, and long-term engagement.
- Track student progress and counselling outcomes to improve guidance quality and conversions.
- Collaborate with internal teams to ensure students receive accurate information and seamless support.
Qualifications & Skills
- Bachelor’s or Postgraduate degree (any discipline).
- 2–4 years of experience in sales, counselling, or client-facing roles (preferred).
- Fluency in English and Tamil is mandatory.
- Strong analytical and problem-solving ability.
- Excellent communication and interpersonal skills.
- Customer service or counselling experience is an advantage.
- Knowledge of NEET UG/PG processes is a plus.
- Proficiency in MS Excel, research, and presentation skills.
Perks & Benefits:
- Paid Annual Leaves
- Long vacation during new year
- PF, Health Insurance, Team Lunches
- Great job satisfaction
- Immense learning & personal development
Additional Details:
- Job Title: Client Relationship Specialist
- CTC: Up to 4LPA Fixed+ 3LPA Variable
- Location: Anna Nagar, Chennai
- Job Type: Full Time (Onsite)
- Working Days: 6 Days
- Experience: 2 – 4 Years
- Notice Period: Immediate to 7 days
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Provident Fund
Application Question(s):
- Are you currently in Chennai - Anna Nagar?
- Are you available for a Face to Face interview [ Offline ] on 1-Aug-2026 (Saturday)? - No Virtual
- How many years of Customer Service experience do you currently have?
- Are you comfortable working in an onsite setting?
- Are you comfortable commuting to this job's location?
- CTC is Up to 4LPA Fixed+ 3LPA Variable - NON NEGOTIABLE
- How many years of work experience do you have with Admissions Counseling?
- Will you be able to join us from 3rd of August if Selected - Mandatory
- How many years of experince do you have in one on one Client handling?
Education:
Language:
Location:
- Anna Nagar, Chennai, Tamil Nadu (Required)
Work Location: In person
