About Us
The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.
Role Overview
We are seeking a Front Desk Executive to manage member interactions, appointments, and front-office operations with professionalism and efficiency. The role involves handling membership-related assistance, scheduling appointments, maintaining accurate system entries, and ensuring a smooth check-in and registration process for all visitors and members.
Key Responsibilities
- Welcome and assist members, visitors, and guests with a warm and professional approach.
- Handle membership-related queries, renewals, and documentation.
- Manage appointment scheduling, system entries, and database updates accurately.
- Oversee check-ins, registrations, and visitor access coordination.
- Address member issues and direct them to appropriate departments for resolution.
- Maintain front desk records, logs, and reports as per standard procedures.
- Coordinate with concierge and facility teams to ensure seamless member experience.
- Uphold organizational service standards, appearance, and communication protocols.
Requirement
- Experience: 1–2 years in front office, hospitality, or customer service roles.
- Education: Graduate or Diploma in Hospitality Management or related field.
- Industry Preference: Hospitality, corporate offices, or facility management environments.
- Proficiency in MS Office and visitor or appointment management systems.
- Excellent communication and interpersonal skills.
Skills & Competencies:
- Strong customer service orientation and attention to detail.
- Professional appearance and courteous demeanor.
- Ability to multitask and manage multiple appointments efficiently.
- Reliable, organized, and proactive in handling front-office responsibilities.
- Team player with a positive attitude and commitment to service excellence.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
