Qualification:
- UG/PG Degree in Computer Applications / Science / Engineering.
Experience:
- 2 to 3 years of experience in IT functions within a manufacturing company.
Core Skills:
- ERP Functional expertise – Preferably INFOR LN but not mandatory
- Knowledge of IT systems including ERP, CRM, and BI.
- Experience with ticket life cycle managment.
- Preparing ERP test scenarios and conducting user acceptance testing.
- Training key .
- Preparing functional specifications and SOPs
- Documentation and data preparation for ERP implementation.
- Proficiency in Office 365.
- Testing and supporting.
Key Responsibilities:
- Working with decision- makers and end users, gather requirements and recommend optimal business processes relative to enterprise applications
- Understanding supporting business processes and devising methods to implement them with 3rd party applications
- Configure and test enterprise applications to perform specific functionality to satisfy business requirements
- Interact with business users for training, problem solving and automation and digitization of business processes.
- Identify and communicate opportunities to improve current processes and procedures.
- Assess impacts of system changes and ensure effective delivery of application functionality and integration.
- Guide end-users through User Acceptance Testing (UAT) and secure formal sign-offs
- Resolve functional bugs and service requests in production environments within timeline commitments.
- Laisoning with support partners to resolve issues and escalate.
- Assist/guide the business team in gathering, cleaning, and structuring master data .
- Actively working across Implementation Projects (rollouts, upgrades) and Support Projects (handling tickets, optimization requests).
- Develop user manuals, training documents, and standard operating procedures.
- Maintain documentation relative to enterprise application implementation/ upgrade
Job Type: Full-time
Pay: Up to ₹700,000.00 per year
Benefits:
- Leave encashment
- Life insurance
- Paid sick time
Work Location: In person
