- Ability to work alone as an individual contributor, as a technical resource and as a key participant in
- The individual must be an independent, persistent and results-oriented individual - not an order-taker but rather one who contributes ideas and opinions to ensure sound solutions are implemented.
- Able to deal with ambiguity and work independently with minimal supervision/guidance.
- Excellent time management & organizational skills i.e. able to juggle several projects concurrently.
- Excellent English communication skills.
- Excellent communication skills both written and verbal , and excellent presentation skills.
- Well versed in English.
- Experience in handling the critical incident, providing solution pressure situation
- Knowledge in ticketing systems.
- Able to grasp and understand new technology trends and concepts
Certifications for CCNA , CCNP, PCNSA or PCNSE is required
