Customer Success Associate — Campus Launch Team
Location: Hyderabad, Telangana Function: Customer Success | Field Sales | On-Ground Marketing Employment Type: Full-time
About SalarySe
SalarySe is a salary-powered fintech platform building financial wellness for India's salaried workforce — instant salary advances, credit-on-UPI, and smart credit cards, delivered through partnerships with leading banks and enterprises. Our Campus Launch Team is the face of SalarySe at every partner company — the ones who walk in, own the room, and turn a rollout into real adoption.
About the Role
This isn't a desk job. You'll be the person standing in front of a packed auditorium at a client's Hyderabad office, running a live product demo — holding your own with senior leadership in the room while making sure the person at the back who's never used a fintech app doesn't feel lost. Every launch is a live event — high visibility, high energy, zero room for a flat delivery. You'll own the moment from the stage, and the relationship long after the crowd disperses.
What You'll Do
Own the launch experience
- Lead live, in-person product demonstrations at high-profile company launch events — the kind where leadership is watching and the whole floor is in the room
- Design and deliver a demo flow that lands equally well with a CHRO, a team lead, and a fresh graduate
- Be the primary on-ground voice of the brand — confident, quick on your feet, comfortable holding a mic
Drive adoption and conversion
- Convert launch-day footfall into actual sign-ups and activations, using consultative, relationship-first selling rather than a hard pitch
- Read a room and adapt — the same event can have a boardroom crowd in the morning and a shop-floor crowd by afternoon
- Track and report event-level numbers: footfall, demo-to-signup conversion, engagement quality
Sustain the relationship
- Stay the go-to point of contact for client HR/POCs after the launch dust settles, resolving issues and keeping engagement alive
- Feed ground realities back to the central team — what messaging landed, what didn't, what to fix before the next city
- Build enough goodwill on-site that clients ask for you by name for their next event
What You Bring
- On-ground sales experience with consumer-facing products, not just over a call or a deck
- Strong public speaking ability — you can hold a room's attention without a script and think on your feet when a question goes off-plan
- Range with people — equally comfortable in a five-minute exchange with a senior leader and a longer, patient walkthrough with someone completely new to fintech
- 1–3 years of experience in a customer-facing, event-heavy, or field role
- Willingness to travel within Hyderabad and occasionally to nearby cities for launches
What Will Make You Stand Out
- A track record of high-energy, public-facing work outside a typical desk role — anchoring, hosting, theatre, dance, debate, RJ-ing, college fest management, or similar. If you've got a reel, clips, or a portfolio that shows you owning a stage or a crowd, share it
- Experience working large-format public activations — roadshows, exhibitions, product showcases, or expos — where you've engaged high footfall and varied audiences in real time
- A natural instinct for reading unfamiliar personalities fast and adjusting your pitch without missing a beat
Pay: ₹20,000.00 - ₹35,000.00 per month
Work Location: In person
