Job Description — Telesales Executive / Loan DSA Executive
Company: Nearby Loans
Role: Telesales Executive / Loan Sales Executive
Industry: Loans / Banking / Financial Services / DSA
Employment Type: Full-time
Salary: Fixed Salary + Performance Incentives
Experience: Freshers and experienced candidates can apply
Job Summary
We are looking for energetic and target-driven Telesales Executives to generate and convert leads for loan products.
The role involves contacting prospective customers, understanding their financial requirements, explaining suitable loan options, collecting basic eligibility information, following up with interested customers, and coordinating the application process with the internal team and lending partners.
Candidates with good communication skills, confidence in speaking with customers, and an interest in sales are encouraged to apply.
Key Responsibilities
- Call prospective customers from leads provided by the company.
- Understand customer requirements and identify suitable loan products.
- Explain loan features, eligibility criteria, documentation requirements, indicative interest rates, tenure, and application process clearly.
- Generate qualified leads for Personal Loans, Business Loans, Home Loans, Loan Against Property and other available financial products.
- Follow up consistently with interested customers until application submission or closure.
- Collect basic customer information required for eligibility assessment.
- Coordinate with sales managers, relationship managers and lender representatives for application processing.
- Maintain accurate records of calls, follow-ups, customer status and outcomes in the CRM.
- Achieve daily, weekly and monthly lead-generation and disbursement targets.
- Maintain professional communication with customers at all times.
- Avoid misleading promises regarding loan approval, interest rates, processing time or sanctioned amount.
- Protect customer information and follow company privacy and compliance procedures.
Candidate Requirements
- Freshers or experienced candidates can apply.
- Good communication skills in Malayalam and English.
- Hindi or additional language skills will be an advantage.
- Comfortable speaking with customers over the phone.
- Basic computer and smartphone knowledge.
- Ability to use CRM systems, WhatsApp, email and spreadsheets.
- Strong follow-up and customer-handling skills.
- Sales-oriented and comfortable working with targets.
- Positive attitude and willingness to learn about banking and loan products.
- Previous experience in telesales, banking, insurance, fintech, DSA, credit cards or financial services is an advantage but not mandatory.
Preferred Skills
- Telesales
- Telecalling
- Lead generation
- Loan sales
- Customer relationship management
- Personal loan sales
- Banking products
- Financial services
- CRM handling
- Sales follow-up
- Customer conversion
Products You May Handle
- Personal Loans
- Business Loans
- Home Loans
- Loan Against Property
- Balance Transfer
- Gold Loans
- Other lender products offered through the company
Compensation
Fixed Monthly Salary + Attractive Performance Incentives
Additional incentives may be linked to:
- Qualified applications
- Successful login of loan files
- Sanctions
- Disbursements
- Monthly target achievement
- Exceptional sales performance
High performers will have opportunities to earn significantly higher incentives based on business generated.
Performance Expectations
The executive will be expected to:
- Maintain consistent calling activity.
- Generate qualified customer opportunities.
- Follow up on active leads without unnecessary delay.
- Maintain accurate CRM updates.
- Improve lead-to-application conversion.
- Work toward monthly loan disbursement targets.
- Maintain strong customer service standards.
Important Compliance Requirement
Employees must never guarantee loan approval or provide false information to customers.
Loan approval, interest rate, eligible amount, tenure and other terms are determined by the respective bank or NBFC based on the customer's profile, credit history, documentation and lender policies.
Who Should Apply?
This role is suitable for:
- Fresh graduates
- Candidates starting a career in sales
- Experienced telesales executives
- Loan or banking sales professionals
- Insurance or credit-card sales executives
- Candidates who are confident communicating with customers and motivated by performance incentives
Career Growth
Strong performers can progress into roles such as:
- Senior Telesales Executive
- Team Leader
- Loan Relationship Manager
- Sales Manager
- Branch Sales Manager
- DSA Business Development Manager
Join Nearby Loans and build a career in banking and financial-services sales while helping customers identify suitable financing options.
Pay: ₹8,869.20 - ₹15,000.00 per month
Benefits:
Work Location: In person
