We're currently Hiring senior Customer Care Executives as well as Customer Care Executive to join our team at connexpark infosolution for a sales voice process in a WFO setup at our Kanpur location. This presents an outstanding opportunity for both experienced and freshers professionals, offering competitive packages and attractive incentives.
Key Requirements:
- Proficient in International BPO operations.
- Manage large amounts of inbound and outbound calls in a timely manner
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Establish enduring connections and involve customers by going the extra mile.
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Capable of working in night shifts.
- Demonstrates accountability and ownership.
- Driven by results and a proactive approach.
- Maintains a resilient and steady mindset.
Process: Student Loan Process
Job Types: Full-time, Permanent, Fresher
Pay: ₹12,000.00 - ₹25,000.00 per month
Benefits:
- Commuter assistance
- Flexible schedule
- Paid sick time
- Paid time off
Application Question(s):
- do you speak Fluent English?
Education:
- Higher Secondary(12th Pass) (Preferred)
Shift availability:
Work Location: In person
