A Diesel Engine Service Center Manager oversees daily workshop operations, managing technicians to ensure efficient repair, maintenance, and diagnostics of diesel engines. They are responsible for driving service revenue, maintaining high customer satisfaction, controlling costs, and ensuring compliance with safety standards. Key requirements include technical expertise in diesel engines and 3–5 years of experience.
- Operations Management: Oversee daily activities including engine diagnostics, repairs, and preventative maintenance to ensure timely completion (Turnaround Time - TAT).
- Team Leadership: Supervise, train, and schedule service technicians and support staff, fostering a productive work environment.
- Customer Relations: Handle customer inquiries, explain technical issues, and resolve complaints to maintain high satisfaction levels.
- Quality & Safety Control: Implement SOPs to ensure high-quality repairs and strict adherence to safety and environmental regulations.
- Financial & Inventory Management: Manage budget, monitor service metrics, control costs, and oversee inventory of parts.
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
