Experience Required: Minimum 1 year in front office operations
Language Requirement: Fluent in English (spoken )
Additional Knowledge: Awareness of C-Form procedures (mandatory for foreign guest registration)
Key Responsibilities
- Welcome and assist guests with check-in and check-out procedures.
- Handle room reservations, cancellations, and modifications efficiently.
- Manage guest inquiries and provide accurate information about hotel services and local attractions.
- Maintain guest records and ensure compliance with C-Form submission for foreign nationals.
- Coordinate with housekeeping and other departments for smooth room allocation.
- Prepare invoices, process payments, and maintain accurate billing records.
- Handle telephone calls, emails, and WhatsApp inquiries professionally.
- Ensure guest satisfaction by delivering courteous and prompt service.
Pay: From ₹13,000.00 per month
Benefits:
- Food provided
- Paid time off
- Provident Fund
Work Location: In person
