Job description
Role & responsibilities - (Shift job)
- Receive, monitor and process requests for travel bookings
- Propose best available and alternative options with details of time limits, restrictions, etc
- Follow-up reply from client and effect changes to reservations or cancel bookings as required
- Issue ticket upon confirmation from client and submit all necessary details to him (ticket, itinerary, any other information which is considered necessary)
- Monitor unused or partly used tickets and apply for refund
- Coordinates with airlines for seats availability and confirmation of booking.
- Maintains close contact with clients personnel and assist on ticket related inquiries (retrieval of booking, ticket, etc.)
- Identify and report problems to Manager with a proposal for their solution.
- Coordinates with Manager and Networks director in order to increase / maintain internal utilisation of Eurasia Travel business units.
Preferred candidate profile
Education and Qualifications:
- Graduate in any stream
- IATA / UFTAA diploma (foundation level) (preferred)
Work Experience:
At least 1-3 years of experience in Ticketing process
Job-Specific Skills:
- Ability to perform under pressure and meet deadlines
- High level of responsibility
- Show initiative and be a team player
- Very good knowledge of Galileo / Amadeus reservation systems
- Fluency in English
Pay: Up to ₹600,000.00 per year
Application Question(s):
- What is your Current CTC?
- What is your Expected CTC?
Shift availability:
Work Location: In person
