Company: Visko Group
Location: Indore
Position: Telecaller – Customer Support
Job Summary
Visko Group is looking for a Customer Support Telecaller who can handle customer queries, provide support, and ensure a positive customer experience through effective communication.
Key Responsibilities
- Handle inbound and outbound customer support calls.
- Resolve customer queries and provide accurate information.
- Maintain professional and polite communication with customers.
- Record customer feedback and complaints.
- Coordinate with internal teams for issue resolution.
- Maintain customer records and daily call reports.
- Ensure customer satisfaction through timely support.
Requirements
- Graduate
- Good verbal communication skills.
- Basic computer knowledge and MS Office skills.
- Ability to handle customers patiently and professionally.
- Fresher and experienced candidates can apply.
Preferred Skills
- Problem-solving abilities.
- Active listening skills.
- Positive attitude and teamwork.
Work Location: In person
Pay: ₹10,085.03 - ₹25,307.66 per month
Work Location: In person
