Job Title: Telesales Executive
Location: Madurai
Employment Type: Full-time
Job Summary
We are looking for a motivated and results-driven Telesales Executive to join our sales team. The ideal candidate will be responsible for contacting potential and existing customers over the phone, promoting our products or services, generating sales, and maintaining strong customer relationships. The candidate should possess excellent communication skills, a persuasive attitude, and a customer-focused approach.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Explain products or services and recommend suitable solutions based on customer needs.
- Generate sales and achieve monthly sales targets.
- Follow up with leads and maintain regular customer communication.
- Handle customer inquiries and resolve concerns professionally.
- Maintain accurate records of customer interactions in the CRM system.
- Build and maintain long-term customer relationships.
- Coordinate with the sales and customer support teams to ensure customer satisfaction.
- Stay updated on product knowledge, pricing, and promotional offers.
- Prepare daily and weekly sales reports.
Required Qualifications
- Bachelor's degree or equivalent qualification.
- 1–3 years of experience in telesales, telemarketing, or customer service (freshers with strong communication skills may also apply).
- Excellent verbal communication and interpersonal skills.
- Strong negotiation and persuasion abilities.
- Basic computer knowledge and familiarity with MS Office and CRM software.
- Ability to work independently and as part of a team.
- Good time management and organizational skills.
Preferred Skills
- Fluency in English and local language(s).
- Positive attitude and self-motivation.
- Ability to handle objections and close sales effectively.
- Target-oriented mindset with a focus on customer satisfaction.
Key Performance Indicators (KPIs)
- Number of outbound calls made.
- Lead conversion rate.
- Monthly sales target achievement.
- Customer satisfaction score.
- Follow-up and response time.
Benefits
- Competitive salary with attractive incentives.
- Performance-based bonuses.
- Training and career development opportunities.
- Paid leave and statutory benefits.
- Friendly and supportive work environment.
Join our team and help us build lasting customer relationships while driving business growth through effective telesales.Tele sales Executive
Pay: ₹15,000.00 - ₹35,000.00 per month
Work Location: In person
