Job Title: Customer Service Executive (Receptionist)
Job Type: Employee
Qualifications: Diploma in Medical Laboratory Technology (DMLT), Certificate in Medical Laboratory Technology (CMLT)
Skills Required:
- Good communication (speaking & listening)
- Friendly and polite behavior
- Time management
- Multitasking ability
- Organizational skills
- Basic computer knowledge (Word, Excel, email)
Experience: Minimum 1 year
Job Role: Receptionist
Work Location: On site
Responsibilities:
- Greet and assist customers/patients entering the facility
- Answer phone calls and emails in a professional manner
- Schedule appointments and manage calendars for laboratory technicians
- Assist with administrative tasks such as filing and data entry
- Maintain cleanliness and organization of reception area
- Provide information about laboratory services and pricing to customers
- Handle customer complaints or issues effectively and in a timely manner
- Collaborate with other team members to ensure smooth operation of the front office
We are looking for a Customer Service Executive who is detail-oriented, customer-focused, and able to work well in a fast-paced environment. If you meet the qualifications and skills listed above, we would love to hear from you. Apply now to join our team!
