Personal Assistant (PA) — Qualification Requirements
Years of Experience (Mandatory)
· 3–7 years total professional experience in administrative, PA, coordination, or communication-heavy roles.
· Minimum 2+ years assisting C-level executives (Founder, CEO, COO, Director).
· Minimum 2+ years managing high-volume communication workflows.
Required Work Experience
· Experience handling large volumes of messages, calls, emails, and cross-platform communication.
· Prior experience supporting senior leadership with scheduling, coordination, approvals, and follow-ups.
· Experience maintaining confidentiality and dealing with sensitive information.
· Proven ability to manage task tracking, documentation, and SOPs.
· Experience coordinating between multiple teams (media, tech, finance, operations, HR).
· Ability to work in pressure-heavy environments with rapid turnarounds.
· Experience using Google Suite, workflow tools, and communication platforms.
· Prior experience in roles requiring structured handovers and continuity protocols.
· Experience managing calendars, reminders, meetings, and stakeholder updates.
1. FORMAL EDUCATIONAL QUALIFICATIONS (INCLUDING POST-GRAD OPTIONS)Tier 1 – Ideal Academic Background (Preferred)
· Bachelor’s in Business Administration (BBA)
· Bachelor’s in Commerce (B.Com / Corporate Secretaryship)
· Bachelor’s in English, Literature, or Communication
· Bachelor’s in Psychology (high EQ advantage)
· Bachelor’s in Media, Journalism, or Mass Communication
· Bachelor’s in Office Administration / Administrative Management
Post-Graduate Degrees (Bonus Advantage)
· MBA (HR / Operations / Communication / Management)
· MA (English / Communication / Psychology)
· PG Diploma in Office Administration or Executive Assistance
Why these matter: The PA interacts with C-level executives, handles sensitive information, and manages multi-layer communication.
2. LANGUAGE REQUIREMENTSMandatory:
· Fluency in Tamil (read, write, speak)
· Strong English reading and writing
Preferred:
· Ability to speak a few foreign languages (Arabic, French, etc.)
· Additional Indian languages (Hindi, Telugu, Malayalam, Kannada)
3. TECHNICAL SKILLS REQUIREDCore Tools:
· Gmail (labels, filters, inbox organization)
· Google Sheets, Docs, Slides
· Google Calendar (complex scheduling)
· WhatsApp, Telegram, Slack, Discord
Task & Workflow Tools:
· Notion / Trello / Asana / Monday.com
· Drive folder management & structured documentation
· Basic data entry and Sheets formula familiarity
Communication Skills:
· Fast and accurate typing
· Ability to draft professional emails
· Ability to summarize long content into short actionables
Device & Account Handling:
· Handling multiple SIMs, devices, and accounts
· Basic troubleshooting (sync issues, access problems)
4. CORE FUNCTIONAL REQUIREMENTSA. Communication Handling
· Manage communication across email, WhatsApp, Telegram, calls, and SMS.
· Prioritize messages based on urgency and sender importance.
· Draft and send approved replies on behalf of leadership.
· Maintain logs of pending replies, follow-ups, and priority tasks.
B. Coordination Responsibilities
· Act as bridge between Founder ↔ Teams.
· Receive materials (videos, documents), ensure review completion.
· Send corrections, updates, and confirmations to respective teams.
· Track tasks assigned to leadership and ensure timely closure.
C. Time & Schedule Management
· Manage calendars, block focused work hours, avoid unnecessary interruptions.
· Organize meetings, follow-ups, and reminders.
· Immediately inform departments about delays, changes, or rescheduling.
D. Redundancy & Handover Protocol
· Work in a two-PA system for continuity.
· Maintain clear, structured handover sheets.
· Ensure zero confusion during absence/shift transitions.
E. Documentation & Reporting
· Maintain daily task sheet.
· Summarize calls, messages, and decision logs.
· Maintain SOPs for recurring tasks and workflows.
5. BEHAVIOURAL REQUIREMENTS
· Calm and composed under pressure.
· Fast and clear communicator.
· Emotionally mature, professional, and responsible.
· Highly organized and detail-oriented.
· Polite, respectful, and well‑mannered.
· Zero gossip, drama, or emotional instability.
· Confident when interacting with executives.
· High punctuality, discipline, and reliability.
6. OPERATIONAL COMPETENCIES
· Ability to multitask efficiently.
· Strong prioritization and self‑management.
· Proactive in anticipating founder needs.
· Strict confidentiality in all communication.
· Excellent follow-up discipline.
· Flexible with long or irregular hours.
7. ADDITIONAL REQUIREMENTS
· Ability to travel if needed.
· Professional grooming and etiquette.
· High trustworthiness for both personal & business matters.
8. WHAT WE DO NOT WANT
· People who panic or freeze under pressure.
· Slow responders or poor communicators.
· Gossiping or confidentiality breaches.
· Disorganized individuals who struggle with tracking.
· Anyone uncomfortable handling high-volume communication.
· Drama, emotional instability, or unprofessional conduct.
· People uncomfortable speaking with C-level executives.
· Individuals who resist structured handover systems.
9. FULL PA HR CHECKLIST (SUMMARY)We Need Someone Who:
· Handles communication overload effectively.
· Manages all scheduling and coordination smoothly.
· Works calmly under pressure.
· Ensures continuity through structured handovers.
· Masters Google Suite and communication tools.
· Is proactive, reliable, and extremely organized.
· Coordinates efficiently across leadership and teams.
· Maintains strict confidentiality.
ONE-LINE HR SUMMARY
A multilingual, tech-savvy, calm, and highly organized Personal Assistant capable of managing high-volume communication, coordinating with C-level executives, ensuring continuity, and serving as the communication backbone for top leadership.
Pay: ₹60,000.00 - ₹80,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
Work Location: In person
