We're Hiring | Inbound Call Centre Executive
Location: Pune
Employment Type: Full-time
Are you passionate about helping customers and delivering exceptional service? We're looking for enthusiastic and customer-focused Inbound Call Centre Executives to join our growing team.
Key Responsibilities
✅ Handle inbound customer calls professionally and efficiently
✅ Understand customer concerns and provide accurate solutions
✅ Respond to product, service, billing, and support inquiries
✅ Resolve complaints and escalate complex issues when required
✅ Maintain accurate customer records in the CRM system
✅ Follow call centre processes and quality standards
✅ Achieve performance metrics (AHT, FCR, CSAT, etc.)
✅ Ensure customer data security and compliance
What We're Looking For
✔ Excellent verbal communication skills
✔ Strong listening and problem-solving abilities
✔ Basic computer and typing skills
✔ Customer-first attitude
✔ Willingness to work in shifts
Why Join Us?
- Supportive work environment
- Career growth opportunities
- Training and skill development
- Dynamic and collaborative team
Interested candidates can send their updated resume to:
[email protected]
Know someone who'd be a great fit? Tag them or share this opportunity!
Pay: ₹12,517.34 - ₹20,065.27 per month
Work Location: In person
