Key Responsibilities
- Welcome students, parents, visitors, and guests in a courteous and professional manner.
- Manage front desk operations and serve as the primary point of contact for walk-in visitors.
- Respond to general inquiries in person, over the phone, and through other communication channels.
- Maintain accurate visitor records, attendance registers, and other front office documentation.
- Coordinate appointments, meetings, and internal communication with relevant departments.
- Perform routine administrative tasks, including data entry, document filing, record maintenance, and office coordination.
- Assist with maintaining student records and ensuring documentation is organized and up to date.
- During periods of lower visitor traffic, assist with routine communication activities such as courtesy follow-ups, appointment confirmations, and responding to general inquiries from prospective students.
- Support the admissions and administrative teams with day-to-day coordination whenever required.
- Maintain a clean, organized, and welcoming reception area while ensuring a positive visitor experience.
Eligibility Criteria
- Graduate in any discipline.
- Minimum 2 years of professional experience in Front Office, Reception, Administrative Support, Customer Service, or a similar role.
- Fluency in Bengali is mandatory.
- Basic computer proficiency is required.
- Working knowledge of Microsoft Excel and other MS Office applications is preferred.
Required Skills
- Excellent verbal and written communication skills.
- Professional appearance and positive attitude.
- Strong customer service and interpersonal skills.
- Good organizational and time management abilities.
- Ability to handle multiple responsibilities efficiently.
- Basic administrative and record management skills.
- Comfortable coordinating with students, parents, visitors, and internal teams.
- Ability to maintain confidentiality and professionalism while handling sensitive information.
Preferred Candidate Profile
Candidates with experience in any of the following roles are encouraged to apply:
- Front Desk Executive
- Receptionist
- Front Office Executive
- Administrative Assistant
- Office Coordinator
- Customer Support Executive
- Student Support Executive
- Client Relations Executive
Experience in educational institutions, training centers, service organizations, healthcare, hospitality, or customer-facing environments will be considered an advantage.
Job Details
Job Type: Full-time, Permanent
Benefits:
Work Location: In Person
Pay: ₹10,000.00 - ₹13,000.00 per month
Benefits:
Work Location: In person
