About COMHOM
COMHOM is building Kerala's next-generation Home Care Company.
We don't just repair homes—we help homeowners maintain, protect and improve their homes through professional inspections, preventive maintenance and quality repair services.
Our vision is to become the most trusted Home Care brand in Kerala.
Job Summary
We are looking for a passionate and customer-focused Home Care Advisor to become the face of COMHOM.
Unlike a traditional electrician or plumber, your role is to inspect homes, identify maintenance needs, educate homeowners, coordinate service teams and ensure every customer receives an exceptional experience.
You will be the trusted advisor for our customers throughout their home maintenance journey.
Key ResponsibilitiesHome Inspection
- Conduct professional Home Health Checks.
- Inspect electrical, plumbing, carpentry, painting and general maintenance items.
- Identify safety risks and maintenance issues.
- Take inspection photographs.
- Prepare digital inspection reports.
Customer Advisory
- Explain inspection findings in simple language.
- Recommend practical maintenance solutions.
- Help homeowners prioritize repairs.
- Answer customer questions professionally.
- Build long-term customer relationships.
Service Coordination
- Create work orders.
- Coordinate with electrical, plumbing, painting and carpentry teams.
- Schedule technicians.
- Ensure work is completed as planned.
- Perform final quality inspections before closing jobs.
Quality Assurance
- Verify workmanship.
- Ensure customer satisfaction.
- Resolve minor customer concerns.
- Maintain COMHOM service standards.
- Collect customer feedback and Google reviews.
Annual Home Care Plans
- Introduce Annual Home Care Plans to suitable customers.
- Explain benefits without using aggressive sales tactics.
- Assist customers during enrolment.
Daily Responsibilities
- Visit scheduled homes.
- Perform Home Health Checks.
- Prepare digital inspection reports.
- Coordinate repair teams.
- Follow up with customers.
- Update CRM/WhatsApp job records.
- Submit daily activity reports.
Desired SkillsTechnical
- Basic knowledge of electrical systems.
- Basic plumbing knowledge.
- Understanding of residential construction.
- Knowledge of painting defects.
- Basic carpentry understanding.
- Ability to identify building maintenance issues.
Customer Service
- Excellent communication skills.
- Pleasant personality.
- Professional appearance.
- Good listening skills.
- Ability to explain technical issues simply.
Digital Skills
- Comfortable using smartphones.
- WhatsApp Business.
- Google Maps.
- Google Forms.
- Google Sheets.
- Taking and organizing inspection photos.
Personal Qualities
- Honest
- Responsible
- Punctual
- Detail-oriented
- Calm under pressure
- Problem solver
- Customer-first attitude
Preferred Qualification
Any one of the following:
- Diploma in Civil Engineering
- Diploma in Electrical Engineering
- Diploma in Mechanical Engineering
- B.Tech (Civil/Electrical/Mechanical)
- Experienced Construction Site Supervisor
- Experienced Maintenance Supervisor
Experience in residential construction or maintenance is preferred.
Experience
Preferred:
2–5 years in residential construction, maintenance, facilities management or home services.
Fresh diploma engineers with excellent communication skills may also apply.
Key Performance Indicators (KPIs)
- Home inspections completed
- Customer satisfaction score (Target: 4.8+/5)
- First-time issue identification accuracy
- On-time inspections
- Response time
- Customer referrals generated
- Annual Maintenance Plans converted
- Repeat customer percentage
- Zero unresolved complaints
What We Provide
- Professional training
- Company uniform
- ID card
- Inspection toolkit
- Mobile-based inspection system
- Career growth opportunities
- Performance incentives
- Friendly and professional work environment
Why Join COMHOM?
This is not just another maintenance job.
You will help build one of Kerala's first professional Home Care brands and play a key role in transforming how homeowners maintain their homes.
If you enjoy meeting people, solving problems and creating exceptional customer experiences, we'd love to hear from you.
Pay: ₹11,500.00 - ₹15,000.00 per month
Benefits:
- Leave encashment
- Paid sick time
Work Location: In person
