Key Responsibilities
- Provide installation, configuration, and support for TallyPrime.
- Resolve customer issues related to Tally software and basic accounting processes.
- Offer on-site and remote technical support.
- Train users on Tally features and best practices.
- Perform data backup, restoration, and migration when required.
- Coordinate with the internal technical team for issue escalation and resolution.
- Maintain service reports and update customer visit records.
- Travel to client locations for scheduled support visits.
- Attend the Thane office once a week for reporting, meetings, and updates.
Candidate Requirements
- Graduate in Commerce, Computer Science, IT, or a related field.
- Basic knowledge of TallyPrime and accounting concepts.
- Good communication and customer handling skills.
- Willingness to work at client locations and travel within the assigned area.
- Basic understanding of Windows operating systems, networking, and computer hardware is preferred.
- Ability to troubleshoot issues independently.
Pay: ₹18,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
