Key responsibilities
- Receive customer enquiries over phone, WhatsApp and email; confirm material availability and pricing with the proprietor / Devesh.
- Issue proforma invoices, collect advance / confirmation, and convert orders in Tally / ERP.
- Coordinate with the warehouse and jobwork units for cutting, processing and dispatch readiness.
- Generate tax invoices, e-way bills and dispatch documents; share with the customer and transporter.
- Track every dispatch from gate-out to delivery confirmation; flag delays proactively to the customer.
- Daily payment follow-up with customers — outstanding statements, due-date reminders, PDC tracking.
- Maintain customer ledger reconciliation in coordination with accounts; resolve disputes on debit / credit notes.
- Maintain a sales tracker — open orders, dispatches, pending payments — and circulate a daily summary.
- Keep customer master updated (GST, billing / shipping addresses, contact persons, credit terms).
- Support on quotations, rate negotiations and customer escalations.
Pay: ₹15,000.00 - ₹25,000.00 per month
Education:
- Higher Secondary(12th Pass) (Required)
Language:
- Hindi (Required)
- Telugu (Required)
- English (Required)
Work Location: In person
