Project Role : Business Process Architect
Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs.
Must have skills : Business Process IT Alignment
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
The IT Business Partner serves as a strategic liaison between business priorities and technology delivery, ensuring alignment, transparency, and measurable outcomes. Each ELT member is supported by an IT Business Partner who translates business needs into actionable technology initiatives, providing visibility into progress, value, and risk while enabling informed-decision making.
What This Role Supports
Provides end-to-end visibility coordination across the Demand - Decisions - Delivery - Value lifecycle, ensuring transparency at every stage.
Translate business needs into clear outcomes, business cases, and prioritized work
Ensures initiatives align to enterprise standards, available platforms, and the strategic priorities in partnership with Architecture
Provide visibility into small, medium, and large work efforts, showing where each item is within the lifecycle
Support value realization by connecting delivery outcomes to business impact
Partner with IT Finance on investment visibility, funding alignment, and ROI tracking
Apply an AI-first lens in partnership with the AI Hub to improve intake, prioritization, and decision-making while ensuring business requests are evaluated through an AI-first approach
Key Responsibilities
Partner with business stakeholders to understand priorities, pain points, and opportunities for growth and efficiency
Facilitate demand intake and support prioritization discussions, surfacing dependencies, risks, and trade-offs
Enable informed decision-making by providing clear visibility into status, risk, and progress
Engage with delivery teams to stay connected to execution, help remove blockers, and ensure alignment to intended outcomes
Support structured communication cadences (business reviews, portfolio reporting, escalations)
Collaborate with vendor management and procurement as needed to support solution evaluation
Accountability Boundary - Alignment & Delivery Partnership
Activity - IT Business Partner
Demand intake & prioritization : Responsible - Facilitates and coordinates
Business case & value framing: Responsible - Supports
Sequencing & trade-offs: Responsible - Facilitates with stakeholders
Delivery execution & sprints: Informed - Engaged for alignment and visibility
Blocker removal in delivery: Consults - Escalates and coordinates support
Progress transparency to business: Responsible – Provides business-facing view
Architecture alignment: Accountable – Ensures alignment to standards
Value realization & outcomes: Responsible – Tracks outcomes vs. expectations
Stakeholder communication: Responsible – Leads Communication
Resource allocation & capacity: Consulted - Surfaces constraints
Core Capabilities:
Capability: Summary
Business Acumen: Translates business needs into value-driven technology outcomes
Stakeholder Engagement: Builds and maintains strong relationships across business and IT
Prioritization & Coordination: Facilitates prioritization and sequencing decisions
Communication & Influence: Clearly communicates status, risks, and outcomes to stakeholders
Delivery Awareness: Maintains visibility into delivery progress and engages as needed
AI & Data Literacy: Leverages AI-enabled tools to improve intake and decision-making
Architecture Awareness: Understands enterprise platforms and aligns work accordingly
Value Realization: Connects delivery outputs to business outcomes
Financial Awareness: Partners on funding alignment and cost transparency
Vendor Awareness: Support solutions evaluation and vendor considerations
Qualifications
Required:
12 - 15 years of experience in IT, product, or business relationship management
Experience supporting business stakeholders and technology delivery initiatives
Experience with business case development, prioritization, and/or portfolio coordination
Strong communication and stakeholder engagement skills
Bachelor s degree or equivalent experience
Preferred:
BRM certification (BRMP/CBRM) PMP, PgMP, or Agile certifications
Experience with AI-enabled tools or data-driven decision making
Background in SaaS, enterprise software, or tax technology
15 years full time education
