Position: IT & ERP Executive
Department: IT
To provide IT support, maintain the company’s IT systems, and ensure the smooth functioning of the ERP system by supporting users and resolving technical issues.
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Provide IT support for computers, laptops, printers, and network issues.
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Install, configure, and maintain hardware and software.
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Support users in the ERP system and resolve day-to-day issues.
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Create and manage ERP user accounts and access permissions.
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Coordinate with ERP vendors for issue resolution and system updates.
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Monitor ERP performance and ensure smooth daily operations.
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Train employees on ERP modules and system usage.
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Prepare ERP-related reports and assist management with data analysis.
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Perform data backup and ensure data security.
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Maintain IT asset records and software licenses.
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Document IT and ERP procedures and user manuals.
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MCA, BCA, B.Sc. (IT), B.Tech./BE (Computer Science/IT), or any Bachelor’s/Master’s degree in Computer Science, Information Technology, or a related field.
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2–5 years of experience in IT support and ERP administration.
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Experience with ERP software (Nway ERP, and other related Construction ERP) is preferred.
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Good knowledge of ERP systems and business processes.
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Proficiency in Microsoft Excel and MS Office.
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Basic knowledge of networking, hardware, and system administration.
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Strong analytical and problem-solving skills.
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Good communication and user support skills.
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Ability to work independently and meet deadlines.
