Telecaller Executive – B2B Steel Sales
Company: Shree Ji Steel Private Limited
Location: Sector V, Salt Lake, Kolkata
Work Mode: On-site / In-person
Employment Type: Full-Time | Permanent
Salary: ₹12,000 – ₹16,000 per month + Performance Incentives
Experience: 1–2 Years
Qualification: Graduate Preferred
About Shree Ji Steel Private Limited
Shree Ji Steel Private Limited is a rapidly growing company in the iron and steel industry, engaged in the manufacturing, trading, distribution, and export of quality steel products.
We serve builders, contractors, infrastructure companies, fabricators, industrial buyers, EPC companies, and other B2B customers across India.
We are looking for a target-oriented and confident Telecaller Executive to support our sales team through outbound calling, lead generation, customer follow-ups, and business development.
Job Summary
The Telecaller Executive will be responsible for outbound B2B calling, identifying potential customers, generating qualified leads, understanding customer requirements, and maintaining regular follow-ups.
The ideal candidate should be confident speaking with business owners, contractors, procurement teams, and industrial buyers and should have the ability to create interest, qualify prospects, and generate genuine sales opportunities for the company.
This is a sales-oriented telecalling role, not a customer-support-only position.
Key Responsibilities
- Make daily outbound calls to potential B2B customers and prospects.
- Generate leads and identify companies with requirements for steel and related products.
- Contact builders, contractors, fabricators, infrastructure companies, industrial buyers, and other potential customers.
- Introduce the company and explain relevant products and services professionally.
- Understand customer requirements such as product, size, grade, quantity, location, and delivery requirements.
- Qualify leads based on customer requirement, purchase potential, timeline, and location.
- Generate genuine business enquiries and pass qualified leads to the sales team.
- Follow up regularly with prospects and existing customers to develop business opportunities.
- Maintain proper records of calls, leads, requirements, follow-ups, quotations, and customer interactions.
- Coordinate with the sales team regarding qualified leads and customer requirements.
- Handle basic customer queries and provide accurate information or coordinate with the concerned department.
- Maintain regular follow-up until the lead is properly handed over or converted.
- Achieve assigned daily calling, connected-call, lead-generation, and follow-up targets.
- Prepare daily call and lead-generation reports.
- Update customer and lead information accurately in CRM/software/Excel.
- Build professional relationships with prospects and maintain a strong follow-up pipeline.
Required Skills
- Excellent spoken communication and interpersonal skills.
- Confident and professional telephone manner.
- Strong convincing, negotiation, and sales skills.
- Ability to identify customer requirements through effective questioning.
- Strong follow-up and lead-conversion mindset.
- Ability to speak confidently with business owners and senior decision-makers.
- Target-oriented and self-motivated approach.
- Good customer-handling and objection-handling skills.
- Basic knowledge of MS Excel, Google Sheets, CRM, or calling software.
- Ability to handle a high volume of outbound calls while maintaining quality conversations.
- Good time management and organizational skills.
Qualifications & Eligibility
- Graduate in any discipline preferred.
- 1–2 years of experience in telecalling, telesales, inside sales, lead generation, or business development.
- Candidates with experience in B2B sales or industrial product sales will be preferred.
- Prior experience in steel, construction materials, infrastructure, hardware, building materials, or industrial products will be an added advantage.
- Candidates must be comfortable working in a target-driven sales environment.
Preferred Candidate Profile
The ideal candidate should:
- Be confident, energetic, and comfortable making high-volume outbound calls.
- Have a strong interest in sales and business development.
- Be capable of converting conversations into genuine business leads.
- Have excellent follow-up discipline.
- Be comfortable speaking with contractors, builders, business owners, procurement personnel, and industrial customers.
- Understand the importance of maintaining accurate CRM/lead records.
- Be proactive in pursuing new business opportunities.
- Be comfortable working in a fast-paced B2B steel trading environment.
What We Offer
- Fixed monthly salary.
- Attractive performance-based incentives.
- Professional growth and career advancement opportunities.
- Sales and product knowledge development.
- Supportive and professional work environment.
- Opportunity to work in the growing B2B steel and industrial sales sector.
Benefits
- Health Insurance
- Provident Fund (PF)
- ESI
- Paid Sick Leave
- Cell Phone / Communication Support as applicable
- Performance Incentives
How to Apply
Interested candidates can share their updated resume at:
[email protected]
Job Type: Full-Time | Permanent
Work Location: In-person – Sector V, Salt Lake, Kolkata
Pay: ₹12,000.00 - ₹16,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
