Job Title: International Chat Customer Support Executive – Travel Process
Location: Bhubaneswar (BBSR)
Job Type: Full-Time | Work From Office
Job Overview:
We are hiring enthusiastic and customer-focused candidates for the role of International Chat Customer Support Executive for a Travel Process. The role involves assisting international customers through chat support, resolving travel-related queries, and ensuring a smooth customer experience.
Key Responsibilities:
- Handle customer queries via chat in a professional manner
- Assist customers with travel bookings, cancellations, refunds, and itinerary-related concerns
- Provide accurate information regarding travel policies and services
- Maintain high customer satisfaction and quality standards
- Ensure timely resolution of customer concerns
Eligibility Criteria:
- Undergraduate / Graduate can apply
- Freshers and experienced candidates are welcome
- Excellent written English communication skills required (International process level coms needed)
- Basic computer knowledge is mandatory
- Comfortable working in rotational shifts
Salary:
- Attractive salary package
- Incentives and performance bonuses available
Shift Details:
- Rotational shifts
- 5 Days Working
- Odd hour cab facility provided
Perks & Benefits:
- International exposure
- Career growth opportunities
- Friendly work environment
- Paid training provided
- Safe transportation support for odd shifts
Job Location: Bhubaneswar
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Commuter assistance
- Flexible schedule
- Health insurance
- Provident Fund
Work Location: In person
