About Us
Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.
At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.
Why We Do What We Do
In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.
Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture.
Position Overview
We are seeking 8 to 10 years experienced Senior Snowflake Administrator to manage, optimize, secure, and support enterprise Snowflake environments. The ideal candidate will have deep expertise in Snowflake administration, security, performance tuning, cost optimization, disaster recovery, and cloud platform integrations. This role will be responsible for maintaining Snowflake platform stability, implementing governance controls, and supporting business-critical data workloads.
Key Responsibilities
Snowflake Administration
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Administer and support Snowflake environments across Development, QA, UAT, and Production.
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Manage Snowflake accounts, databases, schemas, warehouses, resource monitors, and integrations.
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Configure and maintain virtual warehouses, auto-scaling, auto-suspend, and resource optimization.
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Perform environment cloning and data refresh activities using Zero-Copy Cloning.
Security & Access Management
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Design and implement Role-Based Access Control (RBAC).
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Manage users, roles, privileges, and access requests.
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Configure Single Sign-On (SSO), MFA, and identity provider integrations (Okta, Azure AD, etc.).
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Implement security policies including masking policies, row access policies, and network policies.
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Conduct regular security audits and access reviews.
Performance & Cost Optimization
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Monitor Snowflake usage, query performance, and warehouse utilization.
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Analyze query execution plans and recommend performance improvements.
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Implement resource monitors and credit consumption controls.
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Drive cost optimization initiatives across Snowflake workloads.
Monitoring & Support
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Monitor platform health using Snowflake Account Usage and Information Schema views.
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Troubleshoot and resolve production issues related to Snowflake infrastructure.
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Participate in on-call support and incident management activities.
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Develop operational dashboards and alerting mechanisms.
Backup, Recovery & Disaster Recovery
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Manage Time Travel, Fail-safe, and data recovery processes.
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Implement and maintain database replication and failover strategies.
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Support business continuity and disaster recovery testing activities.
Cloud & Integrations
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Configure and manage Storage Integrations and External Stages.
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Support Snowpipe, Streams, Tasks, and external data ingestion frameworks.
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Collaborate with cloud teams on AWS, Azure, or GCP integrations.
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Ensure secure connectivity between Snowflake and external systems.
Automation & Governance
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Automate administrative tasks using Python, Shell scripting, or Terraform.
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Establish governance standards, naming conventions, and operational procedures.
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Maintain technical documentation and operational runbooks.
Required Qualifications
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Bachelor's degree in Computer Science, Information Systems, or related field.
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7+ years of overall IT experience.
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4+ years of hands-on Snowflake Administration experience.
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Strong experience with Snowflake Security and RBAC implementation.
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Experience with warehouse management, performance tuning, and cost optimization.
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Hands-on experience with Snowflake Time Travel, Cloning, Replication, and Failover.
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Experience integrating Snowflake with AWS, Azure, or GCP services.
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Strong SQL skills for administration and troubleshooting.
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Experience with monitoring, alerting, and production support.
Preferred Qualifications
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SnowPro Core Certification and/or SnowPro Advanced Administrator Certification.
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Experience with Terraform or Infrastructure as Code (IaC).
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Experience with CI/CD tools such as Azure DevOps, GitHub Actions, or Jenkins.
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Knowledge of data governance and compliance frameworks.
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Experience supporting large-scale enterprise Snowflake environments.
Technical Skills
Mandatory
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Snowflake Administration
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Snowflake Security & RBAC
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Query Performance Tuning
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Warehouse Management
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Resource Monitors
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Time Travel & Cloning
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Replication & Failover
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Snowpipe Administration
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SQL
Preferred
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AWS / Azure / GCP
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Terraform
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Python / Shell Scripting
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Azure DevOps / Jenkins
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Okta / Azure AD
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Monitoring & Alerting Tools
Nice-to-Have
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Experience in Healthcare, Financial Services, or other regulated industries.
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Exposure to data governance and audit compliance requirements.
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Experience managing multi-region Snowflake deployments.
Commitment to Diversity, Equity, Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.
Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability and require reasonable accommodation with any part of the application and/or interview process, please email [email protected].
