Senior Account Manager DURAGRACE IINDIA PRIVATE LIMITED-kOLKATA | Full-time About Us DURAGRACE IINDIA PRIVATE LIMITED is a BUILDING INDUSTRIES helping customers achieve core value proposition. We're building a client-first team, and we're looking for a Senior Account Manager who can own key relationships, drive renewals and expansion revenue, and be the trusted advisor our clients count on. About the Role As Senior Account Manager, you'll own a portfolio of enterprise accounts end-to-end — from onboarding through renewal and growth. You'll be the primary point of contact for clients, working cross-functionally with Sales, Customer Success, and Product to make sure every account gets outsized value from DURAGRACE IINDIA PRIVATE LIMITED. This is a senior, largely autonomous role for someone who has already run a book of business and wants more ownership over strategy, not just execution. What You'll Do
- Build multi-threaded relationships with client stakeholders, from day-to-day users to C-suite sponsors.
- Develop and execute account plans that tie client goals to measurable business outcomes.
- Partner with Customer Success and Product teams to resolve issues quickly and shape the roadmap based on client feedback.
- Lead quarterly business reviews (QBRs) that demonstrate ROI and uncover new opportunities.
- Forecast account health, renewal risk, and pipeline accurately.
- Mentor junior account managers and contribute to team playbooks and best practices.
What You Bring
- 5+ years of experience in account management, client success, or B2B sales, with a track record of managing accounts.
- Proven ability to grow existing accounts through renewals, upsells, and cross-sells.
- Strong consultative selling and negotiation skills, comfortable engaging senior stakeholders.
- Excellent communication and stakeholder management — you can translate technical or complex offerings into clear business value.
- Data-driven approach to account planning and forecasting; comfortable working in CRM and reporting tools.
- A self-starter who thrives with autonomy and can manage a full portfolio with minimal oversight.
- Bachelor's degree or equivalent experience; [industry-specific experience] a plus.
Nice to Have
- Experience in [specific industry, e.g., BUILDING INDUSTRY].
- Familiarity with [specific tools, e.g., Salesforce, HubSpot, Gainsight].
- Experience managing accounts across [region/market, if relevant].
Compensation & Benefits
- salary: performance-linked incentives
- [Health insurance, PTO, other benefit.
Location & Work Mode KOLKATA How to Apply Interested candidates can apply reach out directly to [email protected].
Pay: Up to ₹50,000.00 per month
Benefits:
Work Location: In person
