Why CBRE Business Services Organization (BSO): When you join CBRE Business services Organization (BSO), you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. At CBRE- Business services Organization (BSO), We are dynamic problem solvers and forward-thinking professionals who create significant impact. CBRE Business Services Organization (BSO), Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people and you have the opportunity to realize your full potential.
Job Title – Vendor Mgmt and Transformation Specialist
About the Role: Operate as an embedded vendor manager and transformation resource. Support supplier governance and day-to-day VMO operations as demand requires, then pivot to lead or contribute to priority transformation initiatives - process reengineering, blueprinting, SOP development, and capability build-out. Partner closely with the Global VMO Leader to deliver against both the transformation roadmap and steady-state service needs.
What You’ll Do:
Vendor Management Operations: When assigned, runs day-to-day vendor management processes across suppliers — performance and SLA tracking, scorecards, issue and escalation logging, invoice/PO and governance-cadence support — supplementing team capacity as needed.
Process Reengineering & Blueprinting: Maps current-state processes, designs future-state workflows, and authors SOPs, playbooks, and standards that drive consistency and standardization across suppliers.
Transformation Project Delivery: Owns and executes assigned workstreams on the VMO transformation roadmap (e.g., supplier segmentation, dashboards, value management, risk register, SOP build), delivering to agreed scope and timelines.
Reporting & Analytics: Builds and maintains trackers, scorecards, and dashboards (Smartsheet, Power BI); prepares clear reports and materials for governance reviews and leadership.
Stakeholder & Supplier Support: Coordinates with internal stakeholders and suppliers, prepares meeting materials, captures actions, and drives timely follow-through.
Continuous Improvement & AI Enablement: Identifies efficiency and automation opportunities and supports AI-enabled process improvements and a continuous-improvement mindset.
Flexible Assignment: Is called on to support the Global VMO Leader and teams on priority, ad-hoc initiatives as they arise.
What You'll Need:
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Vendor Management: Proven, hands-on experience managing suppliers and running VMO processes — performance, governance, issues and escalations, and contract support.
Operations & Process Excellence: Strong operations management with demonstrated process reengineering and blueprinting; experience contributing to elevating or maturing a vendor management program is strongly preferred.
Project Delivery: Able to run discrete projects independently and deliver to deadlines with minimal oversight.
Communication: Clear writing and confident communication with stakeholders and suppliers at all levels; strong presentation and documentation skills.
Analytical & Tools: Advanced analytical and problem-solving skills; proficient in Smartsheet, Power BI, and the Microsoft Office Suite.
Preferred Certifications: Lean Six Sigma (Green Belt), Project Management (PMP/CAPM), Supplier Relationship Management (SRM).
Bachelor’s degree required, with 3–5 years’ experience in vendor management, business process outsourcing operations, program/project management, or process improvement. Background in finance (F&A) outsourcing, real estate services, or IT is strongly valued.
Company Perks and benefits:
Health Care: Health Insurance to Self, Immediate family & Parents/In-laws
Accident & Term life Insurance for all employees Accident & Term life Insurance for all employees.
Food & Snacks: Free Meals & snacks are provided in all shifts.
Mental Wellbeing: A confidential service that provides facility of counselling to keep you emotionally & mentally well while dealing with the challenges.
Child Care: We partner with Klay day care and CBRE employees get 100% waiver on admission fee. This Day school is in our HYD campus.
Entertainment: On floor - Chess, Carrom board, Table tennis, Foosball.
Our Values in Hiring: At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
CBRE Business Services Organisation (BSO) is a part of CBRE Group, Inc. (NYSE: CBRE): CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2023 revenue). The company has more than 130,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction, and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. Please visit our website at www.cbre.com. We routinely post important information on our website, including corporate and investor presentations and financial information. We intend to use our website as a means of disclosing material, non-public information and for complying with our disclosure obligations under Regulation FD. Such disclosures will be included in the Investor Relations section of our website at https://ir.cbre.com. Accordingly, investors should monitor such portion of our website, in addition to following our press releases, Securities and Exchange Commission filings and public conference calls and webcasts.
