Job Description: Server Kitchen HandPosition
Server Kitchen Hand
Department
Food & Beverage Operations
Reporting To
Restaurant Manager / Kitchen Supervisor
Job Summary
We are looking for a reliable, hardworking, and customer-focused Server Kitchen Hand to support both front-of-house and back-of-house operations. This role involves assisting with food service, maintaining cleanliness, supporting kitchen preparation, and ensuring a seamless dining experience for guests. The ideal candidate is a team player who can work efficiently in a fast-paced environment while maintaining high standards of hygiene and customer service.
Key ResponsibilitiesFront-of-House Responsibilities
· Greet guests courteously and assist with seating when required.
· Take customer orders accurately and communicate them to the kitchen.
· Serve food and beverages promptly while maintaining presentation standards.
· Clear, clean, and reset tables efficiently.
· Ensure guest satisfaction by responding promptly to requests and resolving basic concerns.
· Assist with billing and payment processing using the POS system, where applicable.
· Maintain cleanliness and organization of the dining and service areas.
Kitchen Support Responsibilities
· Assist with basic food preparation, including washing, peeling, cutting, and portioning ingredients as directed.
· Prepare simple food and beverage items according to standard operating procedures.
· Wash dishes, utensils, cookware, and kitchen equipment.
· Clean and sanitize kitchen workstations, storage areas, and equipment.
· Receive, organize, and store food supplies following FIFO and food safety guidelines.
· Dispose of waste appropriately and maintain cleanliness in all kitchen areas.
· Support chefs and kitchen staff during peak service hours.
· Replenish kitchen supplies and notify supervisors of low inventory.
Qualifications
· High school diploma or equivalent preferred.
· Previous experience in a restaurant, café, QSR, or hospitality environment is an advantage.
· Freshers with a positive attitude and willingness to learn are encouraged to apply.
Skills & Competencies
· Strong customer service and communication skills.
· Ability to work in both front-of-house and kitchen environments.
· Good teamwork and collaboration skills.
· Basic understanding of food safety and hygiene practices.
· Ability to multitask and remain calm under pressure.
· Physical stamina to stand for extended periods and perform manual tasks.
· Attention to detail and commitment to cleanliness.
Working Conditions
· Flexible shifts, including evenings, weekends, and public holidays.
· Ability to stand, walk, bend, and lift items throughout the shift.
· Work in a fast-paced kitchen and dining environment.
Key Performance Indicators (KPIs)
· Customer satisfaction and service quality.
· Adherence to food safety and hygiene standards.
· Timely completion of service and kitchen support tasks.
· Teamwork and cooperation.
· Cleanliness and organization of dining and kitchen areas.
· Attendance, punctuality, and reliability.
Compensation & Benefits
· Competitive salary.
· Staff meals during shifts.
· Uniform provided.
· Training and skill development opportunities.
· Paid leave and statutory benefits as per company policy.
· Career growth opportunities within the organization.
Work Location: In person
