Position- Sales Team Leader
Location: Hilite Business Park, Calicut, Kerala
Previous experience as a Sales Team Lead in the UAE at the IT Products field will be an added advantage.
About the Company
Ultra Stream Technologies is a UAE-based distributor specializing in IT hardware, networking products, CCTV, switches, routers, access points, firewalls, and structured cabling solutions. We work with leading technology brands and provide reliable IT infrastructure solutions across the UAE market.
Position Overview
We are looking for a Sales Team Lead to lead and support our sales team, drive business growth, and ensure the achievement of sales targets. Candidates with prior experience as a Sales Team Lead, Senior Sales Executive, or in a similar sales leadership role are preferred.
Roles & Responsibilities
1. Sales Team Leadership
- Lead, motivate, and support the sales team to achieve individual and team targets.
- Assign sales targets and monitor team performance regularly.
- Conduct regular team meetings, sales reviews, and performance discussions.
- Guide team members in improving their sales techniques, product knowledge, and customer handling skills.
- Identify performance gaps and provide appropriate coaching and support.
2. Sales & Business Development
- Identify and develop new business opportunities in the IT networking and infrastructure market.
- Promote and sell products such as routers, switches, access points, firewalls, CCTV, and structured cabling solutions.
- Ensure the team achieves monthly and annual sales targets.
- Support team members in converting leads, quotations, and opportunities into confirmed sales.
- Maintain strong relationships with existing customers and business partners.
3. Client Relationship Management
- Build and maintain relationships with system integrators, resellers, contractors, and corporate clients.
- Understand customer requirements and guide the team in offering suitable product solutions.
- Participate in important client meetings, presentations, and negotiations when required.
- Handle escalated customer concerns and ensure timely resolution.
4. Quotation & Order Follow-up
- Review quotations and proposals prepared by the sales team.
- Monitor quotation follow-ups and conversion rates.
- Ensure sales opportunities are properly tracked and followed up until closure.
- Coordinate with procurement, accounts, and logistics teams to ensure smooth order processing and timely delivery.
5. Market & Product Knowledge
- Stay updated on networking products, brands, technologies, and market trends.
- Monitor competitor activities, pricing, and market developments.
- Share market feedback and customer requirements with management.
- Ensure the sales team maintains adequate knowledge of the company's products and solutions.
6. Sales Performance & Reporting
- Monitor individual and team sales performance against targets.
- Maintain accurate sales pipelines, customer databases, and sales records.
- Prepare and submit weekly and monthly sales reports to management.
- Ensure CRM and other sales tracking systems are updated regularly.
- Provide management with updates on sales opportunities, challenges, and expected closures.
7. After-Sales Support
- Ensure proper follow-up with customers after product delivery.
- Coordinate with technical and support teams for product-related issues when required.
- Ensure customer concerns are addressed promptly to maintain customer satisfaction.
Requirements
- Previous experience in a Sales Team Lead, Senior Sales Executive, or similar sales role.
- Experience in IT hardware, networking, CCTV, structured cabling, or related technology products is preferred.
- Strong team management and communication skills.
- Good knowledge of sales processes, lead generation, and business development.
- Ability to achieve targets and manage team performance.
- Strong customer relationship and negotiation skills.
- Fluent English communication is mandatory.
- Candidates with experience handling GCC/UAE customers or markets will be an added advantage.
Why Join Us?
- Opportunity to work with a UAE-based technology company.
- Exposure to the IT hardware and networking industry.
- Opportunity to lead and develop a sales team.
- Career growth opportunities in sales and business development.
- Exposure to leading technology brands and products.
Office Timings - 11.00AM To 8.00PM
Email - [email protected]
Ph No - 6282325611
Pay: ₹30,000.00 - ₹60,000.00 per month
Work Location: In person
