Job Description
Position: Admin Assistant/Front Desk/Receptionist
Reporting To: HR Manager
Location: Kochi, Kerala
Position Summary
We are seeking a professional, organized, and customer-focused Admin Assistant / Front Desk / Receptionist to be the first point of contact for visitors and employees. The successful candidate will manage front office operations, provide administrative support, coordinate office activities, and ensure smooth day-to-day functioning of the office while maintaining a welcoming and professional environment.
Key Responsibilities - Front Desk & Reception
- Greet and welcome visitors, clients, and vendors in a courteous and professional manner.
- Manage incoming phone calls, emails, and inquiries, directing them to the appropriate departments.
- Maintain the reception area to ensure a clean, organized, and professional appearance.
- Manage visitor registrations and issue visitor passes as required.
- Coordinate meeting room bookings and hospitality arrangements.
Administrative Support
- Provide administrative support to the HR Manager and other departments.
- Manage incoming and outgoing courier services, mail, and deliveries.
- Maintain office filing systems, records, and documentation.
- Assist in preparing letters, reports, presentations, and other business documents.
- Maintain office supplies inventory and coordinate procurement of stationery and office consumables.
- Coordinate with vendors for office maintenance and facility-related requirements.
HR & Office Coordination
- Support HR with employee onboarding documentation and induction logistics.
- Assist in scheduling interviews and coordinating candidate visits.
- Maintain employee records and confidential documents.
- Support employee engagement activities, meetings, and company events.
- Coordinate travel bookings, hotel reservations, and transportation arrangements when required.
Office Administration
- Ensure smooth day-to-day office operations.
- Coordinate maintenance requests and liaise with building management.
- Monitor office cleanliness and ensure facilities are maintained.
- Track office expenses and assist with invoice processing.
- Support compliance with company policies and administrative procedures.
Qualifications
- Bachelor's degree in Business Administration, Commerce, or a related field.
- 1–3 years of experience in front office, administration, or receptionist roles.
- Fresh graduates with excellent communication skills may also be considered.
Skills & Competencies
- Excellent verbal and written communication skills in English.
- Pleasant personality with strong interpersonal skills.
- Professional appearance and customer-service orientation.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Ability to maintain confidentiality and handle sensitive information.
- Strong attention to detail and problem-solving skills.
- Ability to work independently and as part of a team.
Preferred Qualifications
- Experience in a corporate office environment.
- Knowledge of office administration practices.
- Familiarity with HR administrative processes is an advantage.
Key Competencies
- Professionalism
- Communication Skills
- Time Management
- Customer Service Orientation
- Organizational Skills
- Teamwork
- Reliability
- Adaptability
- Attention to Detail
- Integrity
What We Offer
- Professional and collaborative work environment.
- Opportunities for learning and career development.
- Exposure to HR and office administration functions.
- Competitive salary and employee benefits.
Pay: ₹30,000.00 - ₹50,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Ability to commute/relocate:
- Kochi, Kerala (Kochi): Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
