Roles & Responsibilities:
- Handle resident complaints and service requests.
- Coordinate with Technical, Housekeeping, Security & other teams.
- Track complaints and ensure timely closure.
- Follow up with residents and update complaint status.
- Handle calls, emails, WhatsApp and walk-in queries.
- Maintain complaint registers and daily MIS reports.
- Coordinate move-in/move-out and amenity requests.
- Escalate unresolved issues to the Facility Manager.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
