1.1. Manage inbound and outbound calls in a specified timely manner.
1.2. Identify patients’ need, clarify information, research every issue and provide solutions and/or alternatives.
1.3. Build sustainable relationships and engage patients by taking the extra mile.
1.4. Keep records of all conversations in our call center database in comprehensible way.
1.5. Meet personal/team qualitative and quantitative targets.
1.6. Responsible to convert maximum leads received.
1.7. Maintain the accurate level of quality in each call.
Guiding the patients throughout the treatment.
Job Type: Full-time
Pay: ₹16,000.00 - ₹20,000.00 per month
Benefits:
Ability to commute/relocate:
- Udaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- Technical support: 1 year (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
