Role Summary
The E-commerce Marketplace Associate is responsible for overseeing the day-to-day management of the company's presence across multiple online marketplaces and direct-to-consumer platforms. This role focuses on ensuring accurate product catalogue management, improving product visibility, driving sales growth through optimization and advertising, monitoring business performance, and maintaining seamless marketplace operations. The position requires close collaboration with internal stakeholders to enhance customer experience and maximize marketplace revenue. We are looking for someone with a prior experience of at least 2-3 years.
Key Responsibilities for Marketplace Operations
- Manage and maintain seller accounts across leading marketplaces, including Amazon, Flipkart, Myntra, Ajio, Nykaa, Flipkart, Meesho and other e-commerce platforms.
- Ensure the smooth functioning of daily marketplace activities.
- Stay updated with marketplace policies and ensure ongoing compliance with platform requirements.
- Liaise with marketplace account managers and support teams to resolve operational issues efficiently.
- Create, update, and maintain product listings across all assigned marketplaces.
- Ensure product information—including titles, descriptions, specifications, attributes, pricing, images, and inventory—is accurate and up to date.
- Execute bulk catalog uploads, revisions, and data maintenance.
- Enhance product listings using SEO and marketplace optimization techniques to improve discoverability.
- Develop Enhanced Brand Content (EBC/A+ Content) and other rich media where supported.
Storefront & Brand Management
- Maintain and optimize branded storefronts and category pages.
- Organize product collections to improve navigation and customer engagement.
- Ensure catalogue presentation aligns with brand guidelines and marketplace quality standards.
- Regularly review storefront performance and recommend improvements to enhance the shopping experience.
Sales & Business Performance
- Monitor daily sales performance and key business metrics across all marketplaces.
- Analyze traffic, conversion rates, advertising performance, and customer engagement metrics.
- Generate weekly and monthly reports highlighting performance trends and business insights.
- Evaluate competitor pricing, promotional activities, and assortment strategies to identify growth opportunities.
- Recommend actionable strategies to improve revenue, profitability, and marketplace performance.
Inventory & Order Coordination
- Monitor inventory availability across all sales channels.
- Coordinate stock replenishment with relevant teams to ensure product availability.
- Track inventory movement and proactively address potential stock shortages.
- Implement measures to reduce stock-outs, overselling, and order fulfillment issues.
Pay: ₹9,794.77 - ₹33,158.64 per month
Work Location: In person
