Roles & Responsibilities
- Handle inbound and outbound calls to generate and qualify leads for residential and commercial real estate projects.
- Respond promptly to customer enquiries received through phone calls, website, social media, and property portals.
- Explain project details, pricing, amenities, and payment plans to prospective customers.
- Schedule and coordinate site visits with the sales team and follow up to ensure customer attendance.
- Maintain and update customer information, lead status, and follow-up activities in the CRM system.
- Follow up with prospective customers to nurture leads and convert them into site visits.
- Coordinate with the sales and marketing teams to ensure smooth lead handover and customer experience.
- Maintain daily reports on leads, calls, follow-ups, and site visit conversions.
- Achieve daily, weekly, and monthly lead generation and site visit targets.
- Build and maintain positive relationships with prospective customers through regular communication.
Educational Qualifications
- Bachelor's degree in Business Administration, Commerce, Marketing, or any discipline.
- Fresh graduates with excellent communication skills are encouraged to apply.
Experience
- 0–2 years of experience in Pre-Sales, Telecalling, Customer Service, or Real Estate Sales.
- Freshers are welcome to apply.
Key Skills
- Excellent communication and interpersonal skills.
- Strong convincing and negotiation abilities.
- Customer relationship management.
- Basic knowledge of CRM software and Microsoft Office.
- Good follow-up and coordination skills.
- Ability to work in a target-driven environment.
- Positive attitude and willingness to learn.
Salary
- ₹25,000 – ₹30,000 per month, based on qualifications and experience.
- Attractive incentives based on performance.
Shift Timings
- Working Days: Monday to Saturday
- Working Hours: 10:00 AM – 7:00 PM
- Weekly Off: one week off
Preferred Candidate
- Immediate joiners are preferred.
- Candidates with strong communication skills and a customer-focused approach will be given preference.
Employment Type
Reporting To
- Sales Manager / Head of Sales
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Health insurance
- Internet reimbursement
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person
