Location: Mansarovar, Jaipur
Work Mode: Work From Office (Full-time)
Working Days: Monday to Friday (5 Days a Week)
Work Timings: 9:00 AM â 6:30 PM
The stipend will be provided after the successful completion of the 3-month internship.
ViralChilly is looking for a proactive and enthusiastic Customer Support Intern who is eager to learn and grow in the IT & Digital Marketing industry. In this role, you'll support client communication, project coordination, outreach activities, lead generation, and relationship management while working closely with our Business Development, SEO, and Content teams.
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Search and identify relevant projects on Upwork and other freelancing platforms.
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Analyze client requirements and prepare customized proposals.
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Communicate with prospective clients through email and other communication channels.
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Schedule meetings and coordinate with potential clients.
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Follow up with prospects and maintain accurate lead records.
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Coordinate with internal teams for project estimations and requirement gathering.
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Research niche-specific websites, publications, blogs, and communities for outreach opportunities.
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Conduct competitor research to identify collaboration and outreach opportunities.
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Draft personalized outreach emails and maintain professional communication with website owners, bloggers, editors, and publishers.
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Maintain outreach databases, communication logs, and campaign records.
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Track communication progress, response rates, and client interactions.
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Prepare reports and suggest improvements to enhance communication and outreach effectiveness.
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Build and maintain professional relationships with clients and external partners.
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Stay updated with industry trends, digital marketing practices, and communication strategies.
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Excellent Written & Verbal English Communication
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Email Communication
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MS Excel
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MS Office
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Google Sheets
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Client Relationship Management
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Research & Analysis
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Proposal Writing
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Time Management
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Attention to Detail
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Problem Solving
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Social Media Marketing (Basic)
Candidates who:
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Are available for a full-time, in-office internship.
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Can join immediately.
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Are available for 3â4 months.
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Are based in Jaipur.
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Have excellent communication skills and a willingness to learn.
Freshers and women restarting their careers are encouraged to apply.
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Strong written and verbal English communication skills.
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Good interpersonal and relationship-building skills.
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Basic understanding of IT services, digital marketing, or web development is preferred.
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Strong research and organizational abilities.
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Ability to multitask and manage follow-ups effectively.
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Self-motivated, proactive, and willing to learn.
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Comfortable working in a fast-paced startup environment.
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Prior experience with email communication, client handling, outreach, or freelancing platforms is a plus but not mandatory.
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Internship Certificate
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Real-time exposure to client communication and digital marketing
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Opportunity to work on global projects
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Hands-on experience with premium marketing tools
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Free snacks & beverages
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Team outings and engagement activities
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5-day work week
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Learning-focused startup environment with growth opportunities