We are hiring a Technical Support Executive to provide technical support for business applications. The role involves troubleshooting application issues, handling user incidents, monitoring system performance, and ensuring application stability and uptime. You will work closely with internal teams to resolve technical issues and deliver excellent customer support.
Key Responsibilities
- Provide technical support for business applications.
- Troubleshoot and resolve application-related issues.
- Handle user incidents and ensure timely resolution.
- Monitor application performance and system uptime.
- Collaborate with development teams to resolve complex issues.
- Document incidents and resolutions.
Required Skills
- Good English communication skills.
- Experience in application or technical support.
- Strong troubleshooting and incident management skills.
Role: Technical Support – Voice / Blended
Industry: IT Services & Consulting
Employment Type: Full Time, Permanent
Pay: Up to ₹35,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Application Question(s):
- How many years of experience do you have in Application/Technical Support ?
- How proficient are you in English communication ?
- How soon can you join ?
- Are you willing to relocate to Mohali (Punjab)?
- What is your current salary ?
- What is your salary requirement ?
Work Location: In person
