Entity:
People, Culture & Communications
Job Family Group:
HR Group
Job Description:
Role Synopsis:
Operations & Advisory (O&A) is an internal global shared services and technology solutions organisation within People & Culture. It is responsible for innovating & delivering HR services and solutions for bp globally, from a number of Business & Technology Centres and local delivery teams. O&A is the first point of contact for HR related matters; the team are policy, process and digital experts, dedicated to delivering the best customer experience.
The Delivery Lead, Payroll Services supervises the providing of payroll analytical and management services in support of a smooth payroll delivery in the UK, including transactional support, vendor coordination, and timely and accurate analysis of payroll related research and queries. In addition, the responsibility for leading a team of Payroll SMEs.
Role Purpose:
The Delivery Lead, Payroll Services is responsible for ensuring successful delivery of payroll in the UK. This involves holding the vendor partners to account, devising solutions to resolve issues or improve payroll services in the UK. The role requires working with partners to create improved processes, minimise risk, reduce costs and improve the quality and reliability of the service. In addition, the Delivery Lead develops the team of Payroll Specialists.
Role Accountability:
Deputising for the Manager, Payroll Services
Management of Payroll SMEs, ensuring they possess the necessary skills and experience to perform their roles; management of the recruitment process and conduct performance reviews, expense approvals etc
Approval of the monthly payroll to release the BACS payments
Approval of the weekly BACS runs
Monthly reporting and/or posting of various payroll related files eg uploading of employee pension contributions, GAYE, union fees etc
Monthly pre-payroll checking and corrections including manual adjustments
Management of new payment codes to be set up in the pay system, testing and communication to the requestor
Provision of documentation and knowledge share to satisfy audit requirements Direction and solutions around problem identification and resolution
Liaison with vendor partners to ensure prompt and accurate payroll processing and related postings
Critical issue point of contact between vendor partners and bp to resolve process issues on either side
Liaison with bp Tax, bp Finance, and other internal parties as needed in support of payroll related activities, providing subject matter expertise in order to support issue resolution
Management of the overpayments and reclaim process, liaising with BFHR to ensure consistent application of the Overpayment policy; submission of prior tax year adjustments with the HMRC where appropriate
Identifying and demonstrating continuous process improvement opportunities including payroll related measures to help improve the efficiency of payroll operations through trend analysis, metrics etc
Ensuring local work instructions are accurate, up to date, and fit for purpose
Leading efforts relating to ad hoc and unanticipated work requests and projects as required
Responsible for onboarding, training, supporting and mentoring junior Payroll Specialists in BTCs
Focusing on operational excellence, efficiency and innovation, and how to measure them
Balancing processes and activities between locations to leverage skills and ‘follow the sun’
Interfacing with the new team in BTC locations, and with internal stakeholders, with the optimal frequency
Qualification:
Degree or professional qualification in a relevant field, or equivalent experience
Skills:
Project Management skills
Proficiency with Excel spreadsheets
Direct interaction/experience within an HR function preferred
Knowledge of HR systems including ADP Global View and Workday
Team orientated
Highly numerate / Strong Analytical Skills
Essential Experience and Job Requirement:
Minimum 5 years experience working Payroll with management and coaching experience
Demonstrated experience in Payroll Administration / Operations or experience in a leadership role within HR services
Relevant payroll qualification eg CIPP
Understanding of sophisticated PAYE and NI query resolution
Travel Requirement
Negligible travel should be expected with this role
Relocation Assistance:
This role is eligible for relocation within country
Remote Type:
This position is a hybrid of office/remote working
Skills:
Agility core practices, Agility core practices, Analytical Thinking, Collaboration, Communication, Creativity and Innovation, Customer service delivery excellence, Customer Service Design, Data Management, Decision Making, Developing and implementing strategy, Discovered resource estimation and assurance, Employee and labour relations (Inactive), Extract, Global Perspective, Information Security, Leading transformation, Management Reporting, Managing change, Managing strategic partnerships, Measurement and metrics, Organizational Knowledge, Performance and planning, Problem Solving, Project and programme management {+ 5 more}
Legal Disclaimer:
We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
