To identify and work with low performing agents to improve their performance
▪ Setting priorities and working with agents for grooming and skill development
▪ Keeping track of performance of team and preparing strategies for low performer agents
▪ Grooming & Motivation To share regular feedback with Team for their skill & personality development
▪ To identify Individual interest and coach/groom them for next level
▪ Ensure to create professional environment within the team
Crisis management & Continuous improvement
▪ Prepare and present weekly performance review
▪ To Share performance report with team
▪ Support team by answering their queries.
▪ Report any live/real time issues immediately to Manager which is related to process.
Interested candidates to inbox their resumes at [email protected] or WhatsApp on 7230015044
Job Type: Full-time
Pay: ₹25,000.00 - ₹32,000.00 per month
Benefits:
Experience:
- total work: 4 years (Preferred)
Work Location: In person
