Hiring: ***Assistant Front Office Manager***
Location: Mussoorie, Uttarakhand
Experience: 3–5 years in a hotel front office
Qualification: Graduate or Diploma in Hotel Management
Employment Type: Full-time
Interested candidates can send their CV to: 7906744624
Job Responsibilities
Welcome guests and ensure smooth check-in and check-out.
Manage the front desk and reservation operations.
Make sure rooms are ready before guest arrival by coordinating with Housekeeping and Maintenance.
Assign rooms and keep track of room availability.
Lead, guide, and support the front office team.
Prepare staff duty schedules and monitor attendance.
Train new team members and maintain service standards.
Handle guest complaints politely and resolve issues quickly.
Look after VIP guests, group arrivals, and special requests.
Ensure correct billing, cash handling, and daily reports.
Work with the Sales team for group and corporate bookings.
Monitor guest feedback and improve guest experience.
Follow hotel policies and maintain professional service standards.
Requirements
3–5 years of experience in a hotel front office.
Good communication and leadership skills.
Basic computer knowledge and hotel software experience.
Ability to handle guests calmly and professionally.
Willing to work flexible shifts when required.
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
