To lead the sales team, drive overall optical sales, and act as the primary point of contact for store operations and management.
-
Manage daily operations and staff schedules
-
Ensure store discipline, cleanliness, and timely functioning
-
Drive sales targets (daily, weekly, monthly, yearly)
-
Guide customers with product knowledge (lens & frames)
-
Supervise dispensing, quality checks, and delivery processes
-
Monitor sales performance, reports, and collections
-
Maintain stock, coordinate purchases, and manage inventory
-
Ensure proper system updates and customer follow-ups
-
Handle customer queries, complaints, and feedback
-
Conduct staff training and support team development
-
Plan and execute marketing and promotional activities
-
Coordinate with internal teams and management
