Job Description – Dispatch Executive
Position: Dispatch Executive
Department: Dispatch / Logistics / Operations
Location: Mumbai
Company: Enzo International – Stretch Ceiling & Customized Lighting Solutions
Reporting To: Operations Head / Dispatch Manager
About Enzo International
Enzo International specializes in stretch ceiling and customized lighting solutions, delivering innovative products for commercial, retail, hospitality, healthcare, residential, and corporate projects.
Job Summary
We are looking for a detail-oriented and responsible Dispatch Executive to manage the timely and accurate dispatch of materials to project sites, clients, and other locations. The candidate will coordinate with the Projects, Production, Stores, Purchase, and Accounts teams to ensure smooth material movement and proper documentation.
Key Responsibilities
- Plan and coordinate daily dispatches as per project requirements and delivery schedules.
- Coordinate with the Stores and Production teams for material readiness.
- Prepare and verify Delivery Challans, dispatch documents, packing lists, and other required documents.
- Ensure the correct quantity, specification, and condition of materials before dispatch.
- Coordinate with transporters, drivers, and logistics partners for timely delivery.
- Arrange vehicles and transportation as per material quantity and delivery requirements.
- Track dispatched materials and maintain proper dispatch records.
- Share dispatch details, vehicle information, and delivery updates with the concerned project/client team.
- Follow up with drivers and transporters until material is successfully delivered.
- Collect and maintain signed Delivery Challans / Proof of Delivery (POD).
- Coordinate with the Projects and Accounts teams regarding delivery documentation and billing requirements.
- Maintain daily dispatch registers and update dispatch status reports.
- Ensure proper packing, labeling, and handling of stretch ceiling fabrics, lighting components, and other project materials.
- Handle urgent and project-specific dispatch requirements efficiently.
- Report shortages, damages, delays, or discrepancies immediately to the concerned department.
- Maintain proper filing and documentation of all dispatch-related records.
- Ensure compliance with company procedures for material movement and dispatch.
Required Skills
- Good coordination and communication skills.
- Strong attention to detail and documentation.
- Knowledge of dispatch, logistics, and transportation processes.
- Ability to manage multiple dispatches simultaneously.
- Good follow-up and problem-solving skills.
- Basic knowledge of MS Excel and MS Office.
- Ability to maintain dispatch records and reports.
- Ability to coordinate with drivers, transporters, vendors, project teams, and clients.
- Responsible and organized approach to work.
Qualifications
- Bachelor's degree in Commerce, Business Administration, Logistics, or a related field.
- Diploma or certification in logistics/supply chain will be an added advantage.
Experience
- 2–5 years of experience in dispatch, logistics, warehouse, or material coordination.
- Experience in interior fit-out, lighting, electrical, construction, architectural products, or manufacturing is preferred.
Key Performance Indicators (KPIs)
- On-time dispatch and delivery.
- Accuracy of dispatched materials.
- Proper and timely dispatch documentation.
- Timely collection of POD / signed Delivery Challans.
- Minimal dispatch errors, shortages, or damages.
- Effective transporter and driver coordination.
- Accurate maintenance of dispatch records.
- Quick resolution of delivery-related issues.
Preferred Industry Experience
- Stretch Ceiling
- Customized Lighting
- Interior Fit-Out
- Electrical Products
- Construction Materials
- Architectural Products
- Manufacturing
Employment Type: Full-time
Location: Mumbai
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
