Job description:
Job Title: Customer Support Executive – International Voice, Email & Chat Process | Fluent English | Immediate Hiring & Technical Support Executive – International Voice Process
Location: Gurgaon | Indore | Jaipur
Shift
- Rotational Shift
- Night Shift (International Process)
- 5 Days Working
- Rotational Week Off
Responsibilities
- Handle inbound and outbound customer calls professionally.
- Resolve customer queries via voice, email, and live chat.
- Deliver excellent customer service with empathy and professionalism.
- Maintain accurate customer records and case notes.
- Meet quality, productivity, and customer satisfaction targets.
- Follow company processes and compliance guidelines.
Requirements
- Excellent spoken and written English.
- Strong communication and active listening skills.
- Basic computer knowledge and typing skills.
- Ability to work in rotational/night shifts.
- Customer-centric attitude with problem-solving skills.
- Freshers with excellent English are welcome.
- Prior international BPO experience is an advantage.
Preferred Qualifications
- Graduate or Undergraduate.
- Experience in international customer support is preferred but not mandatory.
Hiring Timeline
- Immediate Joining
- Walk-in and+918493OO128OWhatsAp Available
Pay: ₹19,781.88 - ₹33,194.94 per month
Benefits:
- Health insurance
- Life insurance
Work Location: In person
