What you'll bring to the table:
- A curious mindset, willing to ask the right questions to provide customers with the best possible solution
- A problem solver with the capability to uncover & address the root cause of an issue
- A highly organized & proactive work ethic that puts responsiveness to customers first
- Passion for building strong, trust-based relationships with customers and dedication to driving great CX
- Experience within the Microsoft ecosystem, focused primarily on Microsoft 365 Security and Compliance
- Working knowledge of Microsoft Purview and Microsoft Defender for Endpoint/Cloud
- Working knowledge of Entra ID and Active Directory, with integrations into Multi-Factor Authentication engines.
- Proficient in Microsoft Sentinel, utilizing Azure Sentinel for logging and auditing, automating workflows and incident responses with Logic Apps, creating remediation recommendations, integrating Threat Intelligence feeds, and thoroughly documenting all processes.
- Integrating security logs from 3rd party sources into Azure Log Analytics Workspace.
- Bachelor's Degree or Diploma in a relevant field or equivalent industry experience.
- 4+ years of implementation consulting experience delivering engagements within the Microsoft ecosystem.
#LI-RB1
Requirements:
Why WWT?
World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.
Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC) - a collaborative ecosystem featuring state-of-the-art hardware and software - WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.
With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all.
WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.
What you'll do:
- Role model our values of personal growth, customer passion, taking care of others & owning the end result
- You will work closely with our pre-sales architects and sales teams to meet with customers, develop a deep understanding of their objectives and spot new opportunities when possible.
- You will have the opportunity to work in a highly visible customer-facing role.
- You will have the opportunity to put your workplace and cloud expertise to work, supporting a detailed, actionable Statement of Work alongside our architects and project managers.
- You will do this by staying on top of new trends, technology updates and the minutiae of core cloud and workplace technologies.
- You will also continually fine-tune your delivery, adoption, and problem-solving skills along the way
