A Call Center Team Leader directly manages a team of frontline agents, bridging the gap between daily floor operations and upper management. They are responsible for driving performance, coaching staff, tracking key metrics like Average Handle Time and Customer Satisfaction, and handling escalated customer complaints.
Salary and Attractive Incentives upto 40K.
Pay: ₹20,000.00 - ₹42,224.98 per month
Work Location: In person
