Hiring Now | Product Support Support & Gaming Support
Location: Hyderabad
Work Mode: Work From Office
CTC: Up to ₹5.5 LPA
Transport: Cab Facility Available
Contact HR Lily: 7483 136 855
1. Product Support Advocate – Microsoft Process
- Handle technical queries related to Windows, Microsoft 365, Office, Surface, and other Microsoft products
- Troubleshoot issues through voice, chat, and email
- Assist customers with "How-To" queries and product configuration
- Provide remote troubleshooting and escalate complex issues
- Maintain customer satisfaction and quality standards
Required:
- 1+ years of Technical/Product Support experience mandatory
- Microsoft product support experience preferred
- Excellent English communication and troubleshooting skills
2. Gaming Support – Phone & Chat
- Handle customer queries through phone, chat, and email
- Troubleshoot gaming products, software, hardware, and connectivity issues
- Assist with billing, subscriptions, refunds, and account-related queries
- Guide customers through product setup and troubleshooting
- Maintain accurate tickets and ensure timely resolution
Required:
- 1+ years of Gaming/Technical Support experience mandatory
- Gaming support experience preferred
- Strong communication and customer-handling skills
Common Eligibility
- Freshers are NOT eligible
- 15 years of full-time education is mandatory
- Comfortable with rotational/international shifts
- Strong English communication skills
CTC: Up to ₹5.5 LPA
Location: Hyderabad
Cab Facility Available
Apply with your updated resume.
Contact HR Lily: 7483 136 855
Pay: Up to ₹550,000.72 per year
Benefits:
- Commuter assistance
- Flexible schedule
- Health insurance
Work Location: In person
