As a Call Center Executive, your primary responsibility will be to handle inbound and outbound calls from customers in a professional and courteous manner. .
Key Responsibilities:
1. Handle Inbound Calls:
2. Make Outbound Calls:
3. Customer Assistance:
4. Maintain Customer Records:
5.Field visit involved
*Qualifications:*
- Excellent communication skills, both verbal and written.
- Good problem-solving skills and ability to think quickly on your feet.
- Basic computer proficiency and familiarity with CRM systems.
- Previous experience in a customer service or call center role is preferred but not required.
- Degree required additional education or certifications in customer service or related fields is a plus.
Job Types: Full-time, Permanent, Fresher
Pay: ₹13,000.00 - ₹16,000.00 per month
Benefits:
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Education:
Work Location: In person
