Job Description: Receptionist / CRM & Client Coordination Executive
Key Responsibilities
1. Front Office / Reception: Greet visitors, manage calls, and handle front desk professionally
2. Telemarketing: Cold calling, follow-ups, lead nurturing, and scheduling site visits
3. CRM Data Entry: Maintain client database, update lead status, and generate reports in CRM
4. Client Coordination: Coordinate with sales team and clients for meetings, site visits, and updates
5. Digital Communication: Handle client queries on WhatsApp Business, Email, and Calls
6. Documentation & Reporting: Prepare daily reports, meeting notes, and maintain MIS
7. AI Support: Use ChatGPT / AI tools for drafting emails, client messages, property descriptions, and quick research
Required Skills & Qualifications
- Education: Graduate in any field
- Experience: 1 - 4 years in Reception / Telecalling / CRM / Client Coordination preferred
- Communication: Excellent fluency in spoken & written English - mandatory
- Personality: Very presentable, confident, professional grooming, and positive attitude
- IT & Computer Skills:
- Proficient in MS Office - Word, Excel, PowerPoint
- Hands-on with CRM Software, Google Sheets, Email
- Experience with WhatsApp Business for client communication
- Basic knowledge of ChatGPT, AI tools for productivity and content
- Other: Good typing speed, pleasing voice, and strong customer handling skills
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
Work Location: In person
